Shipping policy
SHIPPING POLICY
At Scents by Luxify, we are committed to delivering your luxury fragrances safely and efficiently to destinations worldwide.
PROCESSING TIME
Orders are processed within 3-5 business days after payment confirmation. You will receive a confirmation email with tracking information once your order has been shipped.
SHIPPING DESTINATIONS
We ship internationally to:
• Nigeria
• United States & Canada
• United Kingdom & Europe
• Rest of World
DELIVERY TIME
• Nigeria: 7-15 business days
• International: 10-25 business days
Delivery times may vary depending on your location and customs clearance procedures.
SHIPPING RATES
Shipping rates are calculated at checkout based on your destination and order total. We offer competitive international shipping rates to ensure your luxury fragrances reach you affordably.
TRACKING
All orders include tracking numbers. You will receive tracking information via email once your order ships. You can track your package through the carrier's website.
CUSTOMS & DUTIES
International customers may be subject to import duties, taxes, and customs fees determined by your country's customs office. These charges are the responsibility of the recipient and are not included in our shipping costs.
LOST OR DAMAGED SHIPMENTS
If your order is lost or damaged during transit, please contact us at info@scentsbyluxify.com within 48 hours of delivery (or expected delivery date for lost packages). We will work with the carrier to resolve the issue.
CONTACT US
For shipping inquiries, please email us at info@scentsbyluxify.com